Please find our return policy and procedures related to the below circumstantial instances.
We are not able to cancel an order once it has been placed. We are unable to offer refunds, returns, or exchanges unless the products were delivered incorrectly or is damaged. Please note, http://www.leierefalck.co.za reserves the right to refuse all returns, reshipment’s and refunds without the required arrangements.
Should you find yourself in the position to change a confirmed order, we will do our best to accommodate your request however, there is no guarantee that any changes can be made once an order is placed. Contact email@example.com as soon as possible.
In the unlikely event that a product arrived and is incorrectly supplied, please contact firstname.lastname@example.org within 48 hours of receipt so we can resolve the issue.
In the unlikely event that a product arrived damaged, please contact email@example.com within 48 hours of receipt. Please include photos of the damaged product/s and a screenshot of your order number / confirmation email so we can resolve the issue.
Please contact us via firstname.lastname@example.org for assistance in any of the above circumstances.